Terms of Service

Last Updated: January 2026

Welcome to ACTGSYS services. By using our services, you agree to comply with the following terms and conditions. Please read carefully.

Scope of Services

We provide the following services: • **Software Development**: Custom CRM, ERP, and accounting system development • **AI Solutions**: Intelligent automation, chatbots, data analytics • **Cloud Services**: System deployment, maintenance, and technical support • **Consulting Services**: Digital transformation and system integration consulting Specific service details are subject to the service agreement signed between parties.

Usage Guidelines

When using our services, you agree to: • Provide true and accurate information • Not engage in any illegal or unauthorized activities • Not interfere with or disrupt the normal operation of services • Not attempt unauthorized access to systems or data • Comply with all applicable laws and regulations • Respect the rights of other users

Intellectual Property

**Our Rights**: Our trademarks, logos, software, designs, and content are protected by intellectual property laws. Reproduction, modification, or distribution without written authorization is prohibited. **Client Rights**: According to service agreements, clients have the agreed-upon usage rights or ownership of custom-developed software. **Third-Party Rights**: We respect third-party intellectual property rights and require users to do the same.

Limitation of Liability

To the maximum extent permitted by law: • We do not guarantee uninterrupted or error-free service • We are not liable for indirect, incidental, or consequential damages arising from use or inability to use services • Our total liability shall not exceed fees paid by you in the 12 months preceding the claim • We are not liable for service interruptions due to force majeure events (natural disasters, war, cyber attacks) Specific liability limitations are subject to service agreement terms.

Dispute Resolution

• These terms are governed by the laws of the Republic of China (Taiwan) • Parties agree to first resolve disputes through good faith negotiation • If negotiation fails, parties agree to submit to the jurisdiction of Taipei District Court • Arbitration is available as an alternative dispute resolution mechanism (requires written consent from both parties)

Terms Modification

We reserve the right to modify these Terms of Service at any time: • Significant changes will be notified 30 days in advance • Notification methods include website announcements and email • Continued use of services constitutes acceptance of modified terms • If you disagree with modifications, you may terminate your use of services We recommend reviewing these terms regularly for the latest provisions.

Service Termination

Services may be terminated for the following reasons: • You violate these Terms of Service • You request service termination • Service agreement expires without renewal • Force majeure prevents continued service provision Upon termination, you should cease using services, and both parties handle data handover according to the contract.

Contact Information

For questions about these Terms of Service, please contact: • **Email**: legal@actgsys.com • **Address**: Taipei, Taiwan • **Customer Service**: Please use the contact form on our website