Tour, booking and customer management for travel agencies
Travel & Hospitality・Bookings, itineraries, and customer care — unified
Custom booking management, itinerary planning, customer communication, and group tour operations systems for travel agencies, tour operators, and hospitality businesses.
Common Challenges
Do these challenges sound familiar? We have helped many businesses solve the same problems.
Bookings scattered across Excel, email, and LINE
Manual itinerary creation takes hours
No centralized customer history
Group tour coordination chaos
What You Get
After implementing our system, you can expect the following results.
Centralized booking & payment management
Auto-generated itineraries in minutes
Complete customer journey tracking
LINE Bot for customer self-service
Recommended Products
The following products directly support workflows in this industry.
What a travel & hospitality system costs
Our published tiers. Where you land depends on integrations, data migration and customisation depth — not on headcount.
NT$50k–150k
One workflow, live in 3–6 weeks
NT$200k–500k
Several workflows plus integrations and data migration, about 2–4 months
NT$500k+
Multi-site, multi-system integration and custom reporting, delivered in phases
Operations subscription NT$5,000–15,000 per month after go-live. Full terms on the pricing page.
Five questions; a price range with its scope within three working days
Questions before you ask for a quote
How much does a custom system for travel & hospitality cost?
ACTGSYS publishes three tiers: Starter NT$50,000–150,000 (one workflow, delivered first), Growth NT$200,000–500,000 (several workflows plus integration with systems you already run), Enterprise from NT$500,000, with an operations subscription of NT$5,000–15,000 per month after go-live. Where you land depends on how many existing systems we connect, whether historical data is migrated, and how deep the customisation goes — not on headcount. Answer five questions and you get a price range with the scope it assumes within three working days.
How long does implementation take?
A single workflow (for example, fixing "Bookings scattered across Excel, email, and LINE" first) takes about 3–6 weeks; a project that includes integrations and historical data migration takes about 2–4 months. Data clean-up is what stretches timelines, not the software, so count your spreadsheets and systems before you ask for a quote.
Can we start with one workflow and expand later?
Yes, and we recommend it. Run the most painful workflow first, validate it on real data for a month or two, then add the next. Every client is deployed in its own cloud project, so later phases build on the first instead of restarting.
Which products are typically used for travel & hospitality?
Solutions in this industry are usually built around DanLee CRM, LINE Bot Smart CS, then customised to your process. The product is the starting point: the quote covers connecting it to the accounting, POS, marketplace or LINE Official Account you already use.